AIGlobalTool.com — Privacy Policy
Effective Date: [INSERT DATE] • Last Updated: [INSERT DATE]
Website: https://aiglobaltool.com/
1. Scope
This Privacy Policy explains how AIGlobalTool may collect, use, disclose, retain and protect personal information when you visit the platform, create an account, submit an enquiry, create a business listing, purchase a plan/service, use booking or lead features, contact support, or otherwise interact with us.
2. Information We May Collect
• Identity/contact data: name, email address, mobile number and business contact details.
• Account data: login credentials, profile information and account preferences.
• Business data: business name, category, address/location, descriptions, services, products, images and promotional information.
• Enquiry/lead data: requirements, preferred dates/times, location and information voluntarily submitted in forms.
• Transaction data: plan/service selected, billing information, transaction identifiers and payment status. Payment card/bank details may be processed by payment providers rather than stored directly by us.
• Technical data: IP address, device/browser information, pages visited, approximate location derived from technical data, logs, cookies and similar technologies.
• Communications: support requests, feedback and correspondence.
3. Purposes
We may process information to provide and secure the platform; create and manage accounts/listings; transmit enquiries and leads; facilitate bookings; process payments; provide purchased services; communicate with users; prevent fraud and abuse; improve search, products and user experience; conduct analytics; comply with law; and send marketing where permitted and subject to applicable consent/opt-out requirements.
4. Legal Basis / Consent
Depending on the applicable Indian legal framework and the context, processing may be based on consent, performance of a requested service or contract, compliance with law, legitimate operational purposes permitted by law, or other lawful grounds. Where consent is required, we will seek it in the manner prescribed by applicable law.
5. Lead Sharing
If you submit an enquiry intended for a business, the information necessary to respond may be shared with the selected or relevant business. Businesses are responsible for their own subsequent processing. Users should review the relevant business's privacy practices where appropriate.
6. Service Providers
We may use vendors for hosting, cloud infrastructure, analytics, email/SMS/OTP, payment processing, security, customer support, communications, domain services and other operational functions. Such providers may process information on our behalf under appropriate contractual or technical arrangements.
7. Third-Party Services
Third-party links, AI tools, payment services, maps, analytics providers, social platforms and other integrations may have separate privacy policies. We do not control the privacy practices of independent third parties.
8. Cookies
We may use essential cookies and similar technologies for login, security, preferences and core functionality, plus analytics or other optional technologies where applicable. See the Cookie Policy.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described, contractual/business records, dispute resolution, security, fraud prevention, and legal or regulatory requirements. Retention periods may differ by data type.
10. Security
We use reasonable technical and organisational safeguards appropriate to the nature of the information. No internet transmission or storage system can be guaranteed completely secure.
11. Your Rights
Subject to applicable law and verification requirements, individuals may have rights concerning access, correction, deletion/erasure, withdrawal of consent, grievance redressal, and other statutory rights. Requests may be sent to [PRIVACY/GRIEVANCE EMAIL].
12. Children's Information
The platform is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information unlawfully, contact us so we can assess and take appropriate action.
13. International Processing
Some service providers may process data outside India. Where applicable, such processing will be conducted in accordance with applicable law and required safeguards.
14. Grievance Contact
Privacy/Grievance Contact: [YOUR NAME] • Email: [GRIEVANCE EMAIL] • Address: [ADDRESS] • Phone: [PHONE]. We aim to acknowledge and resolve privacy grievances within the timelines prescribed by applicable law.
15. Changes
We may update this Policy to reflect legal, technical or operational changes. The revised version will be posted with an updated effective date.
DRAFT FOR REVIEW — Replace bracketed placeholders with your actual details before publishing. Obtain professional legal review before relying on this document as final legal terms.